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realplayer dvd burner

I was in the middle of burning and I received a message. I forgot what it said but it involved low memory. Then I tried everything that the trouble guide had shown. Now it does not go past this message: "Realplayer could not locate a cd burner on your computer". The burner has not been changed or altered or opened. The computer has not been dropped.

Thank you, Andy

abncc1@yahoo.com

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First make sure you have enough space to burn a DVD.

You will need to make at least 4 GB of hard drive space available on drive ''C'' to burn a DVD. For a full 80-minute DVD, you should have at least 6 GB of free hard drive space. Otherwise, there will not be enough space for the temporary files required for DVD burning.

 

Then follow the instructions from the link below:

 

https://customer.real.com/hc/en-us/articles/204041713--Low-System-Resources-or-Out-of-Memory-error

 

If the issue persists, please re-install RealPlayer as described here: https://customer.real.com/hc/en-us/articles/204040013-Uninstall-and-reinstall-RealPlayer-on-Windows

 

Virgilio 0 票
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Have tried to burn a DVD and I keep getting an error message.  Something to do with Audio stream.  Don't care about the audio.  

Brian Walker 0 票
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Brian,

Are you seeing this message?

"end of file error parsing ac3 audio stream".

Please confirm.

Real CS 0 票