Upgrade to Real Player 2020

Kevin F.

• 2020年11月10日 22:13

I upgraded to the new version, however, when I click the Library tab at the top, to see my downloaded videos, they are not there. What happened to them in the upgrade?

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  Stephen Hayward

  • 2020年11月11日 21:05

  you cannot download from You Tube as well the new player is worse than the old

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  RN Support

  • 2020年11月12日 20:43

  Kevin,

  As long as your files are stored in your PC's hard drive, you should be able to add them back to the library. Please follow the steps from the below link.

  https://customer.real.com/hc/en-us/articles/205035417-Scan-disk-for-media

   

   

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  RN Support

  • 2020年11月12日 20:45

  Stephen,

  Please follow the steps from this link to update your RealDownloader.

  https://customer.real.com/hc/en-us/articles/360058635933-Update-RealDownloader-

  If the issue persists, could you also provide us with a sample URL that you are trying to download?

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