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'Clip not found' error

Why do I get a "Clip Not Found" error when I try to play videos or songs from the Library view of RealPlayer?

When you play or import files into RealPlayer, it creates a list of those files in your Library. This list remains the same until you import or play more clips. If you move, rename, or delete any clips, they'll still appear in the list, but RealPlayer will display a red X symbol in front of the name of each clip it cannot find.

If you get a "Clip Not Found" error message when you try to play certain files, you can either remove the references to them, or tell RealPlayer to try to find the actual clips.

To delete the clip references from RealPlayer:

1. Open RealPlayer.
2. Clickthe RealPlayer logo in the upper left corner and select Tools.
3. Select Remove Missing Media.

This removes all clips that RealPlayer can no longer find from your media library. No actual clips are erased from your computer. This feature simply removes the reference to the clip from your library.

If you know that the clip is still somewhere on your computer and you want to find it, then you'll want to create a new reference to the track in its current location.

To find the clips:

1. Open RealPlayer.
2. Click the RealPlayer logo in the upper left corner and select File.
3. Click Scan Disk For Media. (If a clip has been erased from the hard drive, scanning won't find it.)
4. Follow the on-screen instructions to import the clips to RealPlayer.

RealPlayer stores all information about the clips in its database. When you manually move or delete files from your computer, the changes aren't automatically updated in the RealPlayer database. After you re-import the clips, the database is updated with new clip locations.

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