Why does my RealPlayer Library take such a long time to load, or fail to load at all?
If you have recently deleted large numbers of clips or have deleted a large number of clips over time, My Library may begin to respond sluggishly.
RealPlayer 18: We are aware that customers who use Google Sign-in may see only a grey background when they first log in to RealPlayer. Simply close and re-start RealPlayer to correct the problem.
RealPlayer Cloud or RealPlayer 16 (or earlier):
You can correct this issue by following these steps:
1. In RealPlayer click the RealPlayer logo, then select Preferences.
2. In the left window of the dialog box, click Library (in RealPlayer Cloud, click Library & Device Sharing).
3. Click Advanced.
4. Click Database... at the bottom of the dialog box.
5. Click Compact Database.
6. Click OK to close the dialog box.
Note: You cannot perform this function while RealPlayer is playing or recording.