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RealTimes does not see external SD card

I can't play or cast videos from my SD card because the app only looks for photos and videos on the internal storage. How can I access the videos on the SD card?

RealTimes does not currently access the SD card on your phone, so photos and videos that are only on the card will not appear on other devices, be part of auto-backup, or appear as options for casting.

If you import the files from your card to your PC's Pictures folder, then they will appear in the RealTimes app.

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