Why can't I cast AVI, DIVX, or MKV videos from my phone or tablet?
The following codecs are not supported when using our Android or iPhone app to cast AVI, DIVX and MKV videos from your computer using the free RealTimes app for PC/Windows:
• Videos with AC3 Audio Codec
• Videos with MPEG2 Video Codec on Windows 8 or higher
To cast videos with these codecs, you can upload them to the Cloud and cast the videos from there.
Note: To upload to the Cloud, you need to upgrade to a Premium RealTimes subscription.