updated real player 22 and lost registration key

JERRY LOPER

• March 13, 2023 19:28

Purchased Real Player Plus plan on 12/12-2022.  Downloaded and installed update on 03/13/2023 and lost my registration key.. 

I had saved the key emailed to me onto my computer in my Registration folder and a sub-folder RealPlayer as a PDF file.  Now I cannot find the registration key email in my RealPlayer folder, in my email folder for RealPlayer or anywhere.  The only thing I can find is the email thanking me for purchasing it.  I log into my real player account from the new download and it doesn't even show where I purchased the program.

What the hell is one to do?  Repurchase the damn program every time you download an damned update?

 

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  RN Support

  • March 14, 2023 20:16

  You will have to sign into RealPlayer to activate your Plus features. Here are instructions to sign in:

  https://customer.real.com/hc/en-us/articles/204040653-Signing-in-to-RealPlayer

   

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