1. Community
2. Community: RealPlayer (PC Application)
3. Where are the Real Player library files located please?

By default, all videos downloaded using RealDownloader are stored in a folder called RealDownloader located in C:\Users\<Your user>\Videos. To transfer your files from your old PC, you would need t...

• View comment
• Milena
• May 25, 2017 12:41
• 0 votes

1. Community
2. Community: RealPlayer (PC Application)
3. Real Player

If RealPlayer doesn't appear in Settings/Control Panel, this means it didn't install properly. To be able to uninstall it, you'll need to overinstall it first, i.e. you'll need to download a new co...

• View comment
• Milena
• May 24, 2017 15:07
• 0 votes

1. Community
2. Community: RealPlayer (PC Application)
3. Button no longer drops down and when I launch downloader from Real Player my click does nothing

To resolve this issue, please follow the steps from: Download This Video option does not appear

• View comment
• Milena
• May 23, 2017 08:54
• 0 votes

1. Community
2. Community: RealPlayer (PC Application)
3. video doesn't work only sound

To resolve this issue, please try this solution: 1. Open RealPlayer.2. Click the RealPlayer logo in the upper left, then Preferences. The Preferences box opens.3. In the Category pane, click DVD.4....

• View comment
• Milena
• May 22, 2017 10:35
• 0 votes

1. Community
2. Community: RealPlayer (PC Application)
3. files

You can choose not to include photos (videos) from your hard drive in the PC desktop application. After following the steps below, you should see only those photos that are stored in your RealCloud...

• View comment
• Milena
• May 22, 2017 10:24
• 0 votes

1. Community
2. Community: RealPlayer (PC Application)
3. Playing DVD that I have burned

To learn how to resolve this issue, please consult the following articles: RealPlayer stops working when playing videos System errors, faults, or freezes when using RealPlayer

• View comment
• Milena
• May 22, 2017 10:18
• 0 votes

1. Community
2. Community: RealPlayer (PC Application)
3. Real Player Plus Account was deleted --- now Real Plus does not work

When you originally purchased RealPlayer Plus, you purchased RealPlayer 14, which was a one-time charge. Each version (RealPlayer 18, RealPlayer 16, RealPlayer 15, etc.) is considered a separate pr...

• View comment
• Milena
• May 22, 2017 10:15
• 0 votes

1. Community
2. Community: RealPlayer (PC Application)
3. .rmhd files will not convert to DVD

To resolve this issue, please make sure you have updated to the latest RealPlayer version - you can download it at: http://www.real.com/ Once you've installed the latest free player, sign back in t...

• View comment
• Milena
• May 22, 2017 10:12
• 0 votes

1. Community
2. Community: RealPlayer (PC Application)
3. Realplayer unable to convert

Please try the solutions from: Video share failed

• View comment
• Milena
• May 22, 2017 10:07
• 0 votes

1. Community
2. Community: RealPlayer (PC Application)
3. Realplayer unable to convert

Sorry to hear about the trouble you've had. If you haven't already, would recommend trying the steps from System errors, faults, or freezes when using RealPlayer to resolve this issue. If the probl...

• View comment
• Milena
• May 22, 2017 10:02
• 0 votes