1. Community
2. Community: RealPlayer (PC Application)
3. "Prevent downloaded videos from automatic upload to Cloud"

The feature where videos automatically get uploaded were changed in a few versions back. Our latest version 18.1.10.217 doesn't have this feature. Please make sure you are installing the latest ver...

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• RN Support
• February 01, 2018 00:44
• 0 votes

1. Community
2. Community: RealPlayer (PC Application)
3. Can't play DVD's in Real Player Plus

Can you please make sure you are signed into RealPlayer? Have you tried to reinstall RealPlayer. I am guessing something went wrong with the installation. To reinstall: https://customer.real.com/hc...

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• RN Support
• February 01, 2018 00:40
• 0 votes

1. Community
2. Community: RealPlayer (PC Application)
3. Problems with updates

Please make sure you are signed into RealPlayer with your RealPlayer Plus's email address. If you are having distortion when playing DVDs, please follow the instructions from the below link: https:...

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• RN Support
• February 01, 2018 00:37
• 0 votes

1. Community
2. Community: RealPlayer (PC Application)
3. deleting

I am not sure I understand your issue. Are you trying to delete a file from a CD or from your RealPlayer's library? Please note: You can't delete files from a CD.

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• RN Support
• February 01, 2018 00:36
• 0 votes

1. Community
2. Community: RealPlayer (PC Application)
3. Downloading mp3's to flash drives.

Unfortunately, RealPlayer is not designed to copy playlists to a flash drive. A playlist in RealPlayer simply links to your MP3 files. If the content in a DVD-RW are MP4 files and not a DVD format,...

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• RN Support
• February 01, 2018 00:34
• 0 votes

1. Community
2. Community: RealPlayer (PC Application)
3. does not show program

I sent you an email. We'll take it from there.

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• RN Support
• February 01, 2018 00:30
• 0 votes

1. Community
2. Community: RealPlayer (PC Application)
3. Still can't play web videos

I am sorry that the previous steps didn't help resolving the issue. Please follow the instructions from the below link. Hopefully this will resolve the issue. https://customer.real.com/hc/en-us/art...

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• RN Support
• February 01, 2018 00:26
• 0 votes

1. Community
2. Community: RealPlayer (PC Application)
3. plus feature

You will need to sign into RealPlayer to activate your Plus features. Here are the instructions to sign in: https://customer.real.com/hc/en-us/articles/204040653-Signing-in-to-RealPlayer Note: Plea...

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• RN Support
• February 01, 2018 00:14
• Edited
• 0 votes

1. Community
2. Community: RealPlayer (PC Application)
3. program will not launch

To resolve this, please follow these steps. 1. Go to Control Panel and uninstall RealPlayer. 2. Go to https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-inst...

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• RN Support
• January 26, 2018 23:36
• 0 votes

1. Community
2. Community: RealPlayer (PC Application)
3. story creator stops working

To resolve this issue, please reinstall RealPlayer. https://customer.real.com/hc/en-us/articles/204040013-Uninstall-and-reinstall-RealPlayer-on-Windows

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• RN Support
• January 26, 2018 23:35
• 0 votes