1. Community
2. Community: RealPlayer (PC Application)
3. Does not recognize manifest.mpd

RealPlayer is not compatible with these formats.

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• RN Support
• January 12, 2018 00:13
• 0 votes

1. Community
2. Community: RealPlayer (PC Application)
3. playback

To resolve the DVD playback, refer to this article: a) If you see a green screen during the playback, please refer to this article: https://customer.real.com/hc/en-us/articles/204041293-Seeing-gree...

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• RN Support
• January 12, 2018 00:11
• Edited
• 0 votes

1. Community
2. Community: RealPlayer (PC Application)
3. I Cannot Download Stuff on Internet Explorer

Please enable the plugin in Internet Explorer to enable downloads. https://customer.real.com/hc/en-us/articles/206030987-Using-Download-This-Video-in-Internet-Explorer  

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• RN Support
• January 12, 2018 00:09
• 0 votes

1. Community
2. Community: RealPlayer (PC Application)
3. So, Real is limiting previously free features trying to force people to upgrade

Thanks for your feedback! I will pass it on to our product team.

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• RN Support
• January 10, 2018 01:48
• 0 votes

1. Community
2. Community: RealPlayer (PC Application)
3. Number of music files limited to 500 in free version

We don't have any such restrictions. I've sent you an email, we take it up from there.

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• RN Support
• January 10, 2018 01:44
• 0 votes

1. Community
2. Community: RealPlayer (PC Application)
3. I have premium from past version, notes indicated i would receive specila premium rates if in fatc had premium with older version... how do i get premium version disount rate

I've sent you an email. We'll take it from there.

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• RN Support
• January 10, 2018 01:07
• 0 votes

1. Community
2. Community: RealPlayer (PC Application)
3. realtimes on roku

We have a known issue with Roku. Unfortunately, we are not having any further fixes for this product. Apologize for the inconvenience.

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• RN Support
• January 10, 2018 01:05
• 0 votes

1. Community
2. Community: RealPlayer (PC Application)
3. user manual or equivalent available?

Here are some instructions on how you can download videos. https://customer.real.com/hc/en-us/articles/204040623-Using-Download-This-Video-in-Google-Chrome-Edge-and-Firefox Note: We have a known is...

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• RN Support
• January 10, 2018 01:04
• 0 votes

1. Community
2. Community: RealPlayer (PC Application)
3. error code 401 message retry after null

This is a very odd situation that we have not heard of. Reinstalling RealPlayer to resolve this issue. https://customer.real.com/hc/en-us/articles/204040013-Uninstall-and-reinstall-RealPlayer-on-Wi...

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• RN Support
• January 10, 2018 00:43
• 0 votes

1. Community
2. Community: RealPlayer (PC Application)
3. deleting

Simply right click on the file or files and click Delete. You will be prompted with the following options: Remove from PC library but keep the original file - Choosing this will remove the file fro...

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• RN Support
• January 10, 2018 00:26
• 0 votes