Not seeing movies or TV shows purchased from iTunes

Why can't I see the TV show or movie I bought from iTunes in RealTimes?

When you download a movie or TV show from the iTunes store, iTunes stores it on your device in a way that does not allow other apps to access it; therefore, it will not show up in RealTimes. 

Other videos that are synced or downloaded to your device from iTunes--such as video podcasts, music videos and personal recordings--will appear in the app. These videos can be viewed using our app but they cannot be uploaded or shared. This is denoted by the Lock icon.

Was this article helpful?
2 out of 7 found this helpful
Powered by Zendesk