Why can't I see the TV show or movie I bought from iTunes in RealPlayer Cloud?
When you download a movie or TV show from the iTunes store, iTunes stores it on your device in a way that does not allow other apps to access it; therefore, it will not show up in RealPlayer Cloud.
Other videos that are synced or downloaded to your device from iTunes--such as video podcasts, music videos and personal recordings--will appear in the My Videos > Downloads section of RealPlayer Cloud. These videos can be viewed using our app but they cannot be uploaded or shared. This is denoted by the Lock icon.