Refund policy
What is the refund policy for RealPlayer purchases and RealTimes subscriptions?
RealTimes: We do not offer refunds for subscriptions, but you may cancel at any time and no further charges will be made to your account.
RealPlayer Downloader Express & RealPlayer Plus: You may contact Customer Support to request a refund within 30 days of your purchase if you are not satisfied with RealPlayer Plus.
Please see the RealNetworks, Inc. Terms of Use for further details.