Skip to main content
Logo
Deutsch English (GB) Español Français Italiano 日本語 한국어 Português do Brasil 简体中文 繁體中文
Sign in

Welcome to RealPlayer Support

Search

  1. SUPPORT
  2. Billing and Account
  3. Billing Questions

Billing Questions

  • Sales Tax on Digital Sales
  • Contact Billing and Account Support
  • Cancel or delete RealTimes account
  • Update payment method or other account information
  • Unknown charge on credit card bill
  • Refund policy
  • Accepted payment methods
  • Payment page is blank or can't be displayed
  • Seeing charge for $0.80 or $1.00
  • RealPlayer tells me to upgrade to Plus but I already did
  • Billing Related Questions
  • Unauthorized use of credit card to purchase RealNetworks product or service
  • Do I need to pay sales tax?
  • Redeeming a coupon
  • Order form will not accept my information
  • Country not listed on order form
  • When is my credit card actually charged?
  • No postal code
  • Security of credit card transactions

© 2023 RealNetworks Knowledge Base Home          Community Support      Real.com      Terms of Service      Privacy Policy

Powered by Zendesk