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  1. SUPPORT
  2. Billing and Account
  3. Sign-in & Password

Sign-in & Password

  • Signing in to RealPlayer
  • Unable to access RealPlayer Plus (premium) features
  • 'Not connected to internet' error when signing in
  • Forgot my password
  • Asked to verify and re-enter email and password
  • Can't access Plus features after updating to newest version
  • RealTimes and Facebook login
  • Change login from Facebook account to email address
  • Asked to sign in every time RealPlayer starts on PC
  • Checking if you are signed in to Plus or Premium account

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