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  1. SUPPORT
  2. Billing and Account
  3. Sign-in & Password

Sign-in & Password

  • Signing in to RealPlayer
  • 'Not connected to internet' error when signing in on PC
  • Unable to access RealPlayer Plus (premium) features
  • Forgot my password
  • 'Navigation to web page canceled' while signing in
  • Can't access Plus features after updating to newest version
  • Change login from Facebook account to email address
  • 'Page cannot be displayed' error
  • 'Service Unavailable' error when signing in
  • Asked to sign in every time RealPlayer starts on PC
  • Checking if you are signed in
  • 'Session expired' error after signing in to My Account

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